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CAREERS

Position: Assistant Retail Manager 2IC 
Location: Byron Bay, Australia

Job Description:
Luxury brand Nagnata are seeking a highly motivated and experienced Assistant Retail Manager to join our Nagnata retail team in their flagship store in Byron Bay, Australia. This is a unique and rare opportunity to work with one of Australia’s top fashion labels. The Assistant Retail Manager will work closely with the Retail Manager to oversee the daily operations of our retail stores, ensure customer satisfaction, and drive sales growth.

Responsibilities:
  • Assist the Retail Manager in the management of all retail stores in Australia
  • Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with the buying and merchandising teams to ensure store inventory is well-stocked and visually appealing
  • Implement and maintain store policies and procedures
  • Train and develop sales associates in product knowledge and customer service
  • Co-host in-store events and nurture VIP clientele and community
  • Communicate with customers and gather feedback to improve the customer experience
  • Conduct regular store visits to ensure compliance with company standards and best practices

Qualifications:
  • 2+ years of experience in retail management
  • Proven track record of achieving sales targets and driving growth
  • Proven success in managing a tailored VIP customer base
  • Strong leadership and team management skills
  • Excellent communication and customer service skills
  • Ability to analyze data and make data-driven decisions
  • Strong knowledge of fashion trends and products
  • Willingness to work flexible hours, including weekends and holidays
  • Strong organizational and time management skills

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are passionate about fashion and have a proven track record in retail management, we encourage you to apply for this exciting opportunity. Please send your CV to careers@nagnata.com 




Job Title: Nagnata Part-time Retail Sales Associate
Location: Byron Bay, Australia

Job Description:
Australian luxury brand Nagnata are seeking a motivated and customer-focused individual to join our Nagnata flagship retail team as a part-time Retail Sales Associate. You will be responsible for providing excellent customer service and promoting sales by assisting customers with product selection and information. As the successful candidate you will have a driven and charismatic personality with a 'can-do’ attitude as well as embody the Nagnata style and brand ethos.

You will also be an adaptable individual, who enjoys working in a fast pace and evolving environments with the ability to create bespoke memories in each client engagement.

Key Responsibilities:
  • Assist the team and retail manager in achieving and exceeding sales objectives
  • Maintaining excellent operational and merchandising standards
  • Have excellent communication and interpersonal skills
  • Deliver the highest standard of customer service
  • Demonstrate experience on POS systems and EFTPOS
  • Have the ability to and enjoy working work with a diverse team
  • Meet sales targets and contribute to the overall success of the store
  • Maintain a clean and organized sales floor

Qualifications:
  • Proven customer service and sales experience
  • Strong communication skills
  • Ability to work well in a team environment
  • Flexibility to work evenings and weekends
  • Basic computer skills

We offer a competitive salary, flexible working hours and opportunities for career advancement. If you are passionate about customer service and sales and have a positive attitude please send your CV to careers@nagnata.com 
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